haka7 Terms and Conditions
This page details all terms, rules, and policies for using the haka7 platform. Please read everything carefully before using the site.
Table of Contents
Important Notice: By using the haka7 platform, you are considered to have accepted all provisions of these terms and conditions. This document forms a legally binding agreement. If you disagree with any part of these terms, please refrain from using this platform.
General Provisions
haka7 (referred to hereinafter as the "Platform", "we", or "us") is an online gaming service provider. These terms and conditions ("Terms") govern the relationship between haka7 and its users ("you" or "member").
These Terms apply to users residing in Bangladesh. haka7 is committed to ensuring a safe and fair gaming environment. We use SSL encryption and advanced security technology to keep your information and transactions secure.
By using the platform, you acknowledge that you have read these Terms in full and agree to understand and comply with each of its provisions.
1.1 Scope of Services
haka7 provides the following services:
- Sports betting on cricket, football, kabaddi, and other sports
- Live casino games (blackjack, roulette, baccarat, live dealer tables)
- Slot machines and video games
- Fishing games and arcade section
- Crash games including Aviator
- Lottery, bingo, and card games
1.2 Language and Communication
The primary language of these Terms is Bengali. In the event of any dispute, the Bengali version will take precedence. Our customer service team provides support in Bengali 24/7.
Eligibility and Registration
2.1 Age Restriction
To register and use the gaming features on haka7, you must be at least 21 years old. This platform is for those aged 21 and above only. By registering, you confirm that you meet this age requirement.
We may request an identity document or other proof at any time to verify your age. Providing false information will result in immediate account closure, and all balances may be forfeited.
2.2 Registration Process
You must provide accurate and complete information during registration. This includes:
- Full legal name (as per national identity card)
- Active mobile number
- Valid email address
- Date of birth
2.3 One Account Policy
Each individual may create only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and the associated balances and bonuses may be forfeited. If multiple accounts need to be used from the same household or IP address, our support team must be informed in advance.
2.4 Geographic Restrictions
haka7 is primarily for players in Bangladesh. Access from countries where online gaming is legally prohibited is strictly forbidden. Using a VPN or proxy from a restricted region will result in account closure.
Account Management
3.1 Login Security
It is your responsibility to keep your account password and login details confidential. Never share your password with any third party. You are responsible for all activities carried out through your account. If you suspect unauthorized use, notify us immediately via live chat.
3.2 Updating Information
If your registration details change (such as your mobile number or email), notify our support team immediately. Keeping outdated or incorrect information may cause issues with account verification or payments.
3.3 Account Suspension and Closure
haka7 reserves the right to suspend or close an account without notice in the following cases:
- Any violation of these Terms
- Fraudulent or deceptive activity
- Bonus abuse
- Providing a false identity
- Software or system manipulation
An account can also be closed at the user's own request — contact us via live chat for this.
Deposits and Withdrawals
4.1 Accepted Payment Methods
haka7 supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. When new methods are added, they will be announced on the platform.
4.2 Minimum Amounts
The minimum deposit amount for each payment method is ৳100 (one hundred taka). The minimum withdrawal amount is ৳1,000 (one thousand taka).
4.3 Withdrawal Timeframe
Approved withdrawals are generally processed within 30 minutes to 3 hours. If verification is required, it may take a little longer.
Note: Account verification must be fully completed before withdrawal. If you attempt to withdraw without wagering an amount equal to or greater than your deposit, processing may be delayed.
4.4 Transaction Accuracy
Use the correct details (account number, reference code) when making a deposit. haka7 will not be responsible for delays or failed transactions caused by incorrect information. If your balance is not updated after a deposit, contact us via live chat with proof of the transaction.
4.5 Anti-Money Laundering Policy
haka7 is committed to preventing money laundering and terrorist financing. We are obligated to report suspicious transactions to the relevant authorities. KYC (Know Your Customer) verification may be carried out on all large transactions.
Bonuses and Promotions
5.1 Welcome Bonus
New members are eligible to receive a 100% bonus on their first deposit up to ৳15,000. To use this bonus, the total of the original deposit and the bonus must be wagered 25 times (25x) before withdrawal.
5.2 General Bonus Terms
- Each bonus offer has its own specific validity period — the bonus will be cancelled once it expires.
- Bonuses cannot be converted directly to cash; they can only be withdrawn after conditions are met.
- Claiming the same bonus from multiple accounts is prohibited.
- Wagering restrictions on bonus funds may apply.
- Certain specific games may not contribute to bonus wagering.
5.3 VIP Program and Cashback
haka7's VIP program has 5 tiers, with weekly cashback benefits available at each tier:
- Bronze: Up to 0.2% weekly cashback
- Silver: Up to 0.4% weekly cashback
- Gold: Up to 0.6% weekly cashback
- Platinum: Up to 0.8% weekly cashback
- Diamond: Up to 1.0% weekly cashback
Advancement to a VIP tier depends on your gaming activity and contributions. Regular gaming activity must be maintained to reach higher tiers.
5.4 Bonus Abuse
We are vigilant against bonus abuse. The following activities may result in bonus forfeiture or account closure: risk-free betting (arbing), placing only low-risk bets with bonus funds, and claiming bonuses across multiple accounts.
Gaming Rules
6.1 Fair Play Guarantee
All games on haka7 are operated with the highest standards of security and fair play. Our games are statistically fair and regularly verified by third parties.
6.2 Technical Issues
If a technical error occurs during a game, haka7 reserves the right to cancel that round and refund the wager. haka7 will not be responsible for losses caused by software or network issues.
6.3 Live Casino Rules
The dealer's decision is final in live casino games. Displaying inappropriate behavior or threats during a game will result in account suspension. If the video feed is interrupted, the game result will be determined according to the dealer's record.
6.4 Sports Betting Rules
Once a bet is confirmed, it cannot be changed or cancelled. If a match is abandoned or cancelled, the wager will be refunded. Our specific rules apply to both pre-match and live betting.
Prohibited Activities
The following activities are strictly prohibited on the haka7 platform:
- Any form of fraud, deception, or manipulation
- Use of unauthorized software, bots, or automation tools
- Intentionally exploiting system vulnerabilities (bugs or glitches)
- Collusion against other users (cheating through mutual cooperation)
- Using the platform for money laundering or illegal purposes
- Making deposits using third-party funds
- Infringing on the platform's copyright or intellectual property
- Harassment of other users or staff
Involvement in these prohibited activities will result in immediate permanent account closure, forfeiture of all balances, and legal action may be taken if necessary.
Responsible Gaming
haka7 gives the highest priority to responsible gaming. Gaming should be for entertainment — not as a solution to financial problems.
8.1 Setting Limits
You can apply the following limits to your account at any time:
- Deposit limit: Daily, weekly, or monthly
- Wagering limit: Amount spent per session
- Time Limit: Duration of a gaming session
- Self-Exclusion: Account suspension for a specified period
8.2 Support
If you want to break free from gambling addiction, please contact our 24/7 live chat support team. We are committed to providing you with the necessary assistance and resources. Learn more about responsible gaming.
Please note: Only individuals aged 21 and above may use this platform. It is your responsibility to keep your device and account secure from minors.
Privacy & Data Protection
Detailed policies regarding the collection, storage, and use of your personal information can be found on our Privacy Policy page. The privacy policy, alongside these terms, forms a binding document.
9.1 Purpose of Data Use
We use your information only for the following purposes:
- Account registration and verification
- Transaction processing
- Providing customer support
- Fraud prevention and security
- Meeting legal obligations
9.2 SSL Protection
haka7 uses SSL encryption technology to keep all your information and transactions secure. Our servers operate in accordance with the highest security standards.
Limitation of Liability
haka7 will not be held liable in the following cases:
- Losses caused by the user's own negligence or incorrect information
- Losses caused by internet disconnection or device issues
- Errors in third-party software or services
- Unexpected technical disruptions or downtime during server maintenance
- Circumstances beyond the user's control (force majeure)
In any situation, haka7's maximum liability will be limited to the amount of the transaction in question.
10.1 Service Availability
haka7 always strives to provide uninterrupted service, however temporary disruptions may occur due to maintenance or technical reasons. Users will be notified in advance where possible in the event of a service interruption.
Dispute Resolution
11.1 Complaint Process
If you have any issue or dispute, please first contact us via 24/7 live chat or email ([email protected]). Most issues can be resolved quickly.
11.2 Escalation
If the matter is not resolved through initial contact, it will be referred to our senior team. We commit to formally reviewing any complaint within 72 hours.
11.3 Final Decision
In matters relating to game outcomes, haka7's server logs and records will be considered conclusive evidence. In all disputes, haka7's decision will be considered final, however we will always uphold the principle of fairness.
Changes to Terms
haka7 reserves the right to modify these rules and terms at any time. For significant changes:
- A notice will be published on the platform
- Registered email addresses may be notified
- The date of the change will be noted on this page
Continuing to use the platform after changes have been made will be considered acceptance of the new terms. Therefore, it is advised to review this page regularly.
Contact & Support
For any questions or comments regarding these rules and terms, please contact us:
- Live Chat: 24/7 direct support in Bengali
- Email: [email protected]
Our support team speaks Bengali and is always ready to resolve any issue you may have quickly.